Hours of Operation
Monday - Friday
8:00 am - 6:00 pm Saturday - Available with advance planning Sunday - A day of rest
Range from $45 - $65 per hour, based upon requests, then billed every 15 minute increments
Additional rates may apply on weekends, after hours, and Holidays
A 30 minute complimentary consultation is offered to discuss your lifestyle, areas of concern, and to establish a our relationship.
A 24 hour notice for requests is preferred
Recommended for clients needing 20 hours or more a month.
Any unused hours can be "rolled over”.
A retainer guarantees a daily, weekly or monthly priority schedule. A 60 day re-evaluation is suggested to review how requests are being fulfilled, as well as, any lifestyle changes that need to be addressed.
We accept all major credit cards, PayPal personal & corporate checks. Payment is due upon receipt of invoice, unless other arrangements have been made.
Invoices are sent via email through Quickbooks, and clients can pay online with a credit card. A receipt will be sent. If preferred, can mail check.
Retainer clients are billed the 1st of each month via Qucikbooks with invoice.
If Cowtown Concierge is not responsible for "out-of-pocket" expenses. A credit card on file is on file to cover any and all client purchses. Reciepts will be provied for purchases/expenses.
Cancellation of Services
A 24 hour notice to cancel our services is requested to be respectful of concierge schedule. A $25 fee is assessed if cancel appointments same day, as to be respectful of other clients and Cowtown Concierge time.