Hours of Operation
Monday - Friday
8:00 am - 6:00 pm                                                                                                                                             Saturday  - Available with advance planning                                                                                                       Sunday - A day of rest

Range from $45 - $65 per hour, based upon requests, then billed every 15 minute increments
Additional rates may apply on weekends, after hours, and Holidays
A 30 minute complimentary consultation is offered to discuss your lifestyle, areas of concern, and to establish a our relationship.

A 24 hour notice for requests is preferred

Recommended for clients needing 20 hours or more a month.
Any unused hours can be "rolled over”.
A retainer guarantees a daily, weekly or monthly priority schedule.                                                                           A 60 day re-evaluation is suggested to review how requests are being fulfilled,  as well as, any lifestyle changes that need to be addressed.

We accept all major credit cards, PayPal personal & corporate checks. Payment is due upon receipt of invoice, unless other arrangements have been made.

Invoices are sent via email through Quickbooks, and clients can pay online with a credit card.  A receipt will be sent.  If preferred, can mail check.

Retainer clients are billed the 1st of each month via Qucikbooks with invoice. 

If Cowtown Concierge is not responsible for "out-of-pocket" expenses. A credit card on file is on file to cover any and all client purchses. Reciepts will be provied for purchases/expenses.  

Cancellation of Services
A 24 hour notice to cancel our services is requested to be respectful of concierge schedule.  A $25 fee is assessed if cancel appointments same day, as to be respectful of other clients and Cowtown Concierge time.